Dolphin Chess Academy – Terms & Conditions

Introduction

By enrolling in Dolphin Chess Academy, you also agree to our Privacy Policy, which explains how we collect, use, and protect personal data.
Students join a community dedicated to strategy, discipline, and sportsmanship.
To ensure a smooth learning experience for every student, please review the following rules and policies.

1. Fee Policy

  • All fees must be paid within the first 10 days of each month.

  • A late fee may be charged if payment is not made within the due date.

  • The academy reserves the right to suspend classes for students with pending fees until payment is cleared.

  • Fees once paid are non-refundable and non-transferable, except where covered under the 30-Day Money Back Guarantee.

  • Payments may be made through UPI, bank transfer, or other payment methods provided by the academy.

  • In case of genuine medical situations, school examinations, or emergencies, and if the academy is informed in advance, reasonable adjustments such as temporary pause, makeup class, or fee consideration may be provided at the academy’s discretion.

2. 30-Day Money Back Guarantee

  • The academy offers a 30-day money back guarantee for new students only.

  • If the student is not satisfied with the classes, a refund request may be made within 30 days from the date of joining.

  • Refund requests after 30 days will not be accepted.

  • Continuing classes beyond the first 30 days will be considered acceptance and satisfaction with the academy’s teaching.

  • The 30-day guarantee can only be used once per student.

  • If a student leaves the academy and rejoins later, the money back guarantee will not apply again.

  • Students joining under special offers, discounts, or promotional schemes may not be eligible for this guarantee unless explicitly stated.

  • Any registration or administrative charges may be non-refundable.

3. Re-Registration Policy

  • If a student discontinues classes and later wishes to rejoin, a re-registration fee of ₹1000 will be applicable.

  • This applies if the student stops attending classes without notice and later wishes to resume training.

4. Homework and Practice Policy

  • Students are expected to complete assigned homework and practice regularly.

  • Chess improvement requires consistent effort and regular training.

  • The academy does not guarantee performance improvement or tournament success if the student does not complete practice work or attend classes regularly.

5. Attendance Policy

  • Students are expected to attend classes regularly and on time.

  • Missed classes may not always be compensated if the absence is on the student’s side.

  • If a student cannot attend a class, at least 24 hours notice should be given to request a possible makeup class.

  • Makeup classes are not guaranteed and depend on scheduling availability.

  • No refunds will be provided for missed classes due to personal reasons.

6. Discipline and Class Conduct

  • Students must maintain proper behavior and discipline during classes.

  • Disruptive or inappropriate behavior may result in warnings, temporary suspension, or removal from the academy without refund.

7. Tournament Participation

  • Students are strongly encouraged to participate regularly in chess tournaments (both online and offline) as part of their overall training and development.

  • Active tournament participation is considered an essential component of improvement, as it helps students apply their learning in practical situations.

  • Students are especially encouraged to participate in Dolphin Chess Academy’s internal and organized tournaments, wherever applicable.

  • Students are advised to play tournaments under the guidance of the coach and follow instructions provided before and during events.

  • For effective learning, students should:

    • Record or save their games (PGN, screenshots, or notation) whenever possible

    • Share games with the coach for analysis and review

    • Apply feedback from game analysis in future practice and tournaments

  • The academy may provide guidance, preparation, and post-game analysis, but participation and performance ultimately depend on the student’s effort and consistency.

  • Tournament entry fees, platform fees, and travel expenses (if applicable) are not included in the academy fees.

8. Class Recordings & Study Material

  • The academy may provide training materials, puzzles, worksheets, or recordings.

  • These materials are for the personal use of the enrolled student only.

  • Sharing, distributing, or selling academy content is strictly prohibited.

9. Recording & Privacy Policy

  • Students or parents are not permitted to record classes without prior permission.

  • Unauthorized recording or distribution of academy content may result in termination of enrollment.

10. Media and Promotional Consent

  • The academy may take photos, videos, screenshots, or recordings during classes, tournaments, or academy activities.

  • This may include training sessions, prize winnings, tournament achievements, and class participation.

  • These may be used for promotional purposes including social media, advertisements, and website content.

  • Parents who do not wish their child’s images or videos to be used must inform the academy in writing at the time of admission.

11. Technical Requirements (Online Classes)

  • Students are responsible for ensuring they have a stable internet connection and suitable device.

  • The academy is not responsible for technical issues on the student’s side.

12. Communication Policy

  • Communication regarding classes will usually occur via official channels such as WhatsApp groups or academy messages.

  • Parents and students are requested to respect reasonable working hours when contacting coaches unless urgent.

13. Schedule Changes

  • The academy reserves the right to adjust class schedules, batches, or coaches when required for operational reasons.

14. Refund Processing

  • Refund requests (where applicable) must be made in writing via WhatsApp or email.

  • Approved refunds are usually processed within 5–10 working days.

15. Technical Failure or Academy Emergency

  • In the event of technical failure, internet outage, or unforeseen emergency on the academy’s side, a makeup class will be scheduled at a mutually convenient time whenever possible.

  • If a makeup class cannot be scheduled, the academy will make reasonable efforts to compensate through schedule adjustments or additional training.

16. Termination / Leaving the Academy

  • Students who wish to discontinue classes should inform the academy in advance whenever possible.

  • If a student stops attending classes without notice, the academy will assume the student has discontinued enrollment.

  • Rejoining later may require payment of the ₹1000 re-registration fee.

17. Data Protection

  • The academy may collect student information such as name, age, phone number, and basic details required for enrollment and communication.

  • This information will be used only for academy operations and communication.

  • The academy will handle personal data in accordance with applicable Indian data protection laws, including the Digital Personal Data Protection Act.

18. Limitation of Liability

  • The academy is not responsible for indirect losses or damages arising from participation in training activities.

  • The academy is also not liable for emotional stress related to tournament outcomes or technical/hardware issues on the student’s device during online classes.

19. Governing Law

  • These terms and conditions are governed by the laws of India.

  • Any disputes arising from these terms shall fall under the jurisdiction of the courts of Delhi.

20. Policy Updates

  • The academy reserves the right to modify or update these terms when necessary.

  • Continued enrollment indicates acceptance of the updated policies.