Privacy Policy

Last Updated: March 17, 2026

This Privacy Policy describes Our policies and procedures regarding the collection, use, and disclosure of Your information when You use our website or coaching services. It also explains Your privacy rights and how the law protects You.

This Privacy Policy should be read along with our Terms & Conditions, which govern the use of our coaching services.

By accessing or using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.


1. Interpretation and Definitions

Interpretation

Words with capitalized first letters have meanings defined under the following conditions. These definitions apply whether the terms appear in singular or plural form.

Definitions

Company
Dolphin Chess Academy (“the Academy”, “We”, “Us”, or “Our”)
WZ-B-17A First Floor, Krishna Park Extension, Gali No. 18, New Delhi, India.

Account
A unique account created for You to access our Service.

Affiliate
An entity that controls, is controlled by, or is under common control with a party.

Cookies
Small files placed on Your device by a website that store information about browsing activity and preferences.

Personal Data
Any information that relates to an identified or identifiable individual, including parents and students.

Service
Refers to the Dolphin Chess Academy website and all related coaching services.

Third-party Social Media Service
Includes platforms such as Google, Facebook, Instagram, Twitter, or LinkedIn.

You
Refers to the individual accessing the Service or the parent/legal guardian of a student under 18.


2. Information We Collect

Personal Data

We may collect:

  • Parent’s full name

  • Student’s full name

  • Email address

  • Phone number

  • Address, City, State, Postal Code

  • Student age

  • Chess experience or skill level

  • Chess ratings or tournament history


Student Progress Data

We may maintain:

  • Training progress

  • Tournament participation

  • Ratings

  • Game analysis and feedback

Used strictly for coaching purposes.


Payment Information

Payments are processed via third-party providers (UPI, bank, etc.).

We do not store full banking or card details.


Media Data

Photos, videos, or recordings may be captured during:

  • Classes

  • Training sessions

  • Tournaments

  • Academy activities

Used for:

  • Promotions (social media, website, ads)

  • Internal training

By enrolling, you consent unless you opt out in writing at admission.


Usage Data

We may collect:

  • IP address

  • Browser type

  • Pages visited

  • Time spent

  • Device details


Third-Party Data

If using login/social platforms, we may collect:

  • Name

  • Email

  • Public profile


3. Cookies

We use cookies for:

  • Website functionality

  • Saving preferences

  • Policy acceptance

You can disable cookies, but some features may not work properly.


4. How We Use Data

By providing your information, you consent to its use.

We use data for:

  • Student enrollment and management

  • Coaching and progress tracking

  • Communication (calls, SMS, WhatsApp, email)

  • Announcements and updates

  • Promotions (unless opted out)

  • Legal compliance

  • Internal operations

We only collect data necessary for providing services.


5. Children’s Privacy

We work with students under 18.

All data is collected with parent/guardian consent.

Used only for:

  • Coaching

  • Tournament registration

  • Communication

  • Progress tracking


6. Data Sharing

We may share data with:

  • Service providers (payments, tools)

  • Tournament organizers

  • Legal authorities (if required)

We do not sell personal data.


7. Data Retention

We retain data as needed for:

  • Coaching records

  • Legal/tax compliance

  • Administration

Data may be retained even after a student leaves unless deletion is requested.


8. Data Security

We use reasonable safeguards to protect data.

However, no system is 100% secure.


9. External Links

We are not responsible for third-party websites linked from our site.


10. Your Rights

You may request to:

  • Access data

  • Correct data

  • Delete data (where applicable)

  • Withdraw media consent

  • Opt out of promotions


11. Legal Compliance

This policy follows Indian laws including the Digital Personal Data Protection Act (DPDP Act).


12. Updates

We may update this policy anytime.

Continued use = acceptance of updates.


13. Contact Us

Dolphin Chess Academy
WZ-B-17A First Floor, Krishna Park Extension, Gali No. 18, New Delhi, India

Phone: +919643178920
Email: dolphinchessacademy@gmail.com

Grievance Officer:
Gursimran Singh | +919643178920

Response Time: 7–15 working days